The death of a tenant is a challenging and sensitive situation for all parties involved. While thankfully rare, it’s important for landlords and property managers to understand the legal framework and practical steps required, and for tenants, it is helpful to know what the law and our processes are.
Does the Tenancy Automatically End?
No. In New Zealand, a tenancy continues after a tenant’s death until the landlord or the deceased’s estate takes action. The property does not become vacant immediately.
Who Is Responsible for the Property?
The deceased tenant’s estate or executor takes on tenancy responsibilities—including rent payments and maintenance—until the tenancy ends. If the estate cannot be contacted or no one takes responsibility, landlords can apply to the Tenancy Tribunal to terminate the tenancy.
Bond and Rent Issues
The bond remains lodged until the tenancy officially ends and any deductions are agreed upon. Rent continues to accrue, but landlords can work with the estate or representatives to settle amounts.
What Should Landlords Do?
- Notify the tenant’s emergency contacts or next of kin if known
- Liaise respectfully with the estate or legal representatives
- Keep the property secure and inspect regularly
- Seek legal advice if unclear on tenancy termination procedures
What should Tenants Estate Administrators do?
- Contact us, let us know your details and authority to act and provide us with documents to support this.
- Rentall will acknowledge your ability to act on behalf of your loved one, and act with you in good faith to resolve this awful event in a respectful and professional manner.
How Rentall Supports Our Clients
We manage communication sensitively and ensure all steps comply with the Residential Tenancies Act. Our priority is to maintain professionalism while respecting the tenant’s family and circumstances.
If you face this difficult situation, contact Rentall for compassionate, expert support managing the tenancy through to resolution.
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